Retail Consulting

Retail advisory, from site to shopfloor.

End-to-end consultancy for retail organisations — covering where you open, how you plan for it, what runs your stores, and how well they perform once the doors are open. Practical guidance from someone who has worked inside retail, not just around it.

Overview

Comprehensive retail support.

Retail businesses rarely fail on one big decision — they lose ground through dozens of smaller ones: a site chosen on gut feel, a budget built on last year's numbers, a POS system nobody fully uses, a margin that quietly erodes month on month. iPro's retail practice exists to get under those decisions and fix them properly.

The approach carries over directly from iPro's procurement background: independent, hands-on, and delivered by one person from scoping to handover — not passed between analysts. That means retail clients get advice grounded in commercial reality rather than a generic framework, covering everything from new store feasibility and financial planning through to the technology and media running in-store, and the ongoing discipline of costs and margin. No bench, no hand-offs — just direct, practical retail expertise.

What’s offered

Where iPro adds value.

Site evaluation and selection

Assessing potential store locations against footfall, catchment demographics, competitor presence and trade area viability, so site decisions are backed by evidence rather than instinct. Includes lease and feasibility review to stress-test a site before you commit to it.

Financial planning

Budgeting, forecasting and business case support for new stores, refits and expansions — building the numbers that justify the investment and give you a realistic view of payback and risk before capital is committed.

Retail technology

Practical guidance on POS, inventory and e-commerce systems — what to implement, what to replace, and how to get retail teams actually using the technology already in the business, without chasing every new platform on the market.

In-store retail media

Advisory on in-store media and digital signage programmes, including supplier-funded media opportunities — helping retailers turn store space into an additional, well-managed revenue line rather than an afterthought.

Operations advisory

Reviewing day-to-day store operations — staffing models, process, standards and supply chain — to find where time and cost are being lost, and putting simpler, more consistent ways of working in their place.

Costs and margin review

A structured look at the cost base and margin performance across categories or the wider business, identifying where pricing, supplier terms or operational cost are quietly working against profitability — and what to do about it.

Who it’s for

Built for retail operators.

  • Independent retailers opening a second location
  • Multi-site operators reviewing performance across a portfolio
  • Retail teams bringing more discipline to how stores are planned and run

Interested in retail advisory?

Tell us about your organisation and what you're looking to improve, and we'll be in touch.